FAQ
What materials are Apex Wrist straps made from?
Apex Wrist straps are crafted from premium materials such as FKM rubber or Liquid Silicone. These materials are chosen for their durability, comfort, and luxury feel, ensuring your watch looks and performs its best.
Are Apex Wrist straps compatible with my watch?
Apex Wrist straps are designed to fit a wide range of luxury watches, including models from Omega, Rolex, Tudor, and many more. Please ensure you measure your lug width to ensure accuracy.
How do I choose the right strap size for my watch?
To select the correct size, measure the lug width of your watch case using a ruler or caliper. Our straps are available in various sizes (20/22/24cm) to accommodate most luxury timepieces.
Can I use Apex Wrist straps for water activities?
Yes, many of our straps, particularly those made from FKM rubber, are water-resistant and suitable for swimming, diving, and other water-related activities. Check the product description for specific details.
What is the difference between FKM rubber and other strap materials?
FKM rubber is a premium material known for its superior durability, resistance to chemicals, and comfort. Unlike standard rubber, it retains its shape and flexibility under extreme conditions, making it ideal for luxury watches.
How do I install or replace my watch strap?
Installing your Apex Wrist strap is simple. Use a spring bar tool to remove the old strap and attach the new one. If you need the tool, tick the box at checkout, and we will send you one with your watch strap.
Do your straps come with a warranty or guarantee?
Yes, all Apex Wrist straps come with a 12-month warranty against manufacturing defects. This ensures you can shop with confidence, knowing your purchase is protected.
Can I return or exchange a strap if it doesn’t fit or meet my expectations?
Absolutely. We offer a 30-day return or exchange policy. If you’re not satisfied with your strap, simply contact our customer service team to initiate the process.
Do you ship internationally, and how long does delivery take?
Yes, we ship worldwide. Delivery times vary by location, but standard international shipping typically takes 5–10 business days.
How should I care for and maintain my Apex Wrist strap?
To keep your strap in top condition, clean it regularly with a damp cloth.
Do you offer tracked shipping for my order?
Yes, all Apex Wrist orders come with tracked shipping. Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your shipment's progress in real time until it arrives at your doorstep.